Louisiana
Single Point of Contact (SPOC)
The Single Point of Contact (SPOC) is the Louisiana Department of Environmental Quality's (LDEQ) route for reporting spills, releases and permit excursions. The SPOC Section sits in LDEQ's Office of Environmental Compliance. LDEQ separates emergency incidents, which are reported to the Louisiana State Police first, from other reportable discharges and conditions.
In a Phase I ESA
ASTM E1527-21 does not name state spill lists among its standard record sources. The federal counterpart of a state spill record is the emergency response record described on the ERNS page. A Louisiana incident report can still be the only record of a release that never became a cleanup case. Three details shape which agency has the report.
- An emergency goes to the State Police first. For an emergency incident, LDEQ says to call the Louisiana State Police Hazardous Material Hotline within the first hour. A call to LDEQ does not qualify as emergency notification. A written notification report to LDEQ is still required within seven calendar days after the initial report to the State Police.
- A reportable discharge without an emergency also goes to the State Police. For an unauthorized discharge that exceeds a reportable quantity but causes no emergency, LDEQ says to call the State Police hotline within 24 hours of learning of the discharge. LDEQ says the State Police will notify LDEQ of such a call, and that where the reporting entity later confirms the discharge did not exceed a reportable quantity, it may close the matter with LDEQ by an online SPOC incident report, provided the discharge was not otherwise reportable to LDEQ.
- LDEQ itself takes the rest. Permit excursions, exceedances and other conditions that fall under neither case may be reported to the SPOC by phone, or through the Online Incident Reporting system. The system gives the reporter a summary and a confirmation tracking number. Written reports go to the SPOC by mail or to writtennotificationLDEQ@la.gov.
A suspected release from an underground storage tank must be reported to LDEQ within 24 hours after the owner or operator becomes aware of it. See Underground Storage Tank (UST) Remediation.
What LDEQ asks a reporter for
LDEQ lists the details a reporter should have ready: the parish, the responsible party, the physical address, the date and times, the product released and an estimated amount, and how it was released along with any remedial actions. For a permit excursion it asks for the permit number, the receiving waters, the parameter exceeded and the permitted limit.
Where to look a site up
- The SPOC lines are 225-219-3640 and 225-342-1234. LDEQ says the lines are staffed Monday through Friday, 8:00 AM to 4:30 PM, with voice mail after hours.
- LDEQ's File A Complaint / Report an Incident page links forms for an environmental citizen complaint, an initial incident report for a spill or release, an update to an existing online incident report, and a criminal complaint. The pages read describe forms for filing, not a search of filed reports.
Getting the file
LDEQ's routes to a file are its Electronic Document Management System, an online public records request form, and visits to its Public Records Center or a regional office. They are described on the Public Records Requests page. Ask for any incident report by date, parish and address.
Sources
Louisiana Department of Environmental Quality pages, read October 8, 2026, no modified date shown: