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End User License Agreement

Last updated: September 20, 2026

This End User License Agreement (this "Agreement") is between Barrow AI, Inc., a Delaware corporation ("Barrow," "we," or "us"), and the individual or entity that installs or uses the Software ("you"). It governs the Barrow for Word add-in for Microsoft Word and any other Barrow client software we make available (the "Software"). By installing or using the Software, you agree to this Agreement. If you do not agree, do not install or use the Software.

1. License Grant

Subject to this Agreement and to your payment of the applicable fees, Barrow grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software for your organization’s business purposes during your authorized access period, including preparing and delivering reports for your clients. This permission does not authorize reselling, sublicensing or transferring access to the Software. If you accept this Agreement on behalf of an organization, you represent that you have authority to bind that organization, and "you" means that organization.

2. Subscription Required

The Software connects to the Barrow service and requires a Barrow account and authorized access through a subscription or other access Barrow grants. Paid subscriptions are purchased from Barrow separately from Microsoft Marketplace. Fees, subscription duration and cancellation terms are set out in your applicable subscription agreement or the Terms of Service. Cancelling renewal does not by itself end access before the paid subscription period expires. Access may be suspended or terminated as provided in the governing agreement.

3. Restrictions

You may not:

  • copy, modify, translate, or create derivative works of the Software;
  • reverse engineer, decompile, or disassemble the Software, except to the extent that applicable law expressly permits it despite this limitation;
  • rent, lease, lend, sell, sublicense, or provide the Software as a service to third parties;
  • remove or obscure any proprietary notices;
  • use the Software to build a competing product or to circumvent usage limits, licensing, or billing; or
  • use the Software in violation of applicable law or of our Terms of Service.

4. Your Content

You retain ownership of the documents, source materials, and other content you provide through the Software. You grant Barrow only the rights necessary to process that content to deliver the service you requested. Our handling of that content is described in our Privacy Policy. You are responsible for having the rights necessary to submit the content you submit.

5. Drafts Require Professional Review

All output produced through the Software is a preliminary draft generated with the assistance of artificial intelligence. It is not a final report, is not professional advice, and may contain errors or omissions. An appropriately qualified professional must review, validate and approve the output before it is relied upon, distributed, filed or presented as completed work. Where the report type or applicable standard requires an Environmental Professional, that review must be performed by an Environmental Professional. You are solely responsible for the final reports you issue.

6. Ownership

The Software is licensed, not sold. Barrow and its licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. No rights are granted except as expressly stated in this Agreement.

7. Updates

Barrow may provide updates, fixes, and new versions of the Software, which this Agreement also covers. Because the Software is delivered as a hosted client, updates may apply automatically. We may change or discontinue features; where a change materially reduces functionality you have paid for, your remedy is set out in your subscription agreement with us.

8. Third-Party Platforms

The Software runs inside Microsoft Word and may be obtained through Microsoft AppSource. Your use of Microsoft products and of any store through which you obtained the Software is governed by those providers' own terms. Barrow is solely responsible for the Software and for support of it; Microsoft is not a party to this Agreement and provides no warranty or support for the Software.

9. Warranty Disclaimer

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BARROW DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR FREE, OR THAT OUTPUT WILL BE ACCURATE OR COMPLETE.

10. Limitation of Liability

The exclusions, aggregate liability limits and exceptions in Section 12 of our Terms of Service apply to the Software and this Agreement. A claim involving both the Software and the Service does not create a separate liability limit under each document. Nothing in this Agreement limits liability that cannot lawfully be limited.

11. Term and Termination

This Agreement takes effect when you install or use the Software. Suspension, termination, applicable notice and cure rights, and post-termination data rights are governed by your applicable written agreement with Barrow and Section 16 of our Terms of Service. When your right to use the Software ends, you must stop using it. The end of software access does not transfer ownership of your documents to Barrow. Sections 3, 4, 6, 9, 10, 12 and 13 survive termination.

12. Governing Law

This Agreement is governed by the laws of the State of Delaware, without regard to its conflict of laws rules. The dispute resolution provisions of our Terms of Service apply to disputes under this Agreement.

13. Entire Agreement

A written agreement signed by you and Barrow controls where it expressly changes these standard terms. Subject to that agreement, the Terms of Service govern the Service and control any conflict with this EULA; this EULA governs the license to the Software. The Privacy Policy describes our processing practices, and applicable statutory privacy rights remain unaffected. If a provision is held unenforceable, the rest remains in effect.

These clarifications do not retroactively reduce rights or commitments under previously accepted agreements. The material-change notice requirements in the Terms of Service continue to apply. Questions and legal notices go to support@barrow.site.